Payment Terms

At KUAICHILUGGAGE, we aim to provide a secure and straightforward payment experience for all luggage and travel accessory purchases. We work with established third-party payment processors to help ensure that personal and financial data is handled through protected and encrypted channels.

Accepted Payment Methods
Currently, we primarily accept PayPal for online transactions.
Through PayPal, payments may be completed using:

Linked bank account
Credit or debit card
PayPal balance

PayPal may also offer buyer protection programs based on their policies and eligibility requirements.

Payment Security
KUAICHILUGGAGE does not store complete card information on our systems.
All payment activity is processed by certified partners using SSL encryption and other commonly accepted security measures. Continuous monitoring helps reduce risks of unauthorized access and protect sensitive data.

When Payment Is Charged
Payment is collected at the time an order is placed.
Orders are processed only after successful payment confirmation. After payment is approved, customers will receive an email containing:

Order number
Items purchased
Estimated delivery timeframe

Payment Verification
Some banks or payment services may request additional verification, such as SMS codes or authentication steps. These procedures are controlled by the payment provider to help prevent fraud. Customer participation may be required to complete a transaction.

Payment Issues
If a payment attempt is declined or unsuccessful, the order will not be completed.
Customers may retry the payment or update billing information. Common reasons for failed transactions include:

Incorrect billing information
Insufficient account balance or credit limit
Temporary issues with the bank or provider

If difficulties persist, please contact our customer support team.

Installments & Pre-Authorizations
KUAICHILUGGAGE does not currently offer installment payment plans.
Some banks may apply a temporary pre-authorization hold during processing. These holds are typically removed automatically once the charge is finalized or cancelled, depending on bank procedures.

Refunds
If an order is cancelled or a return is approved under our return policy, refunds will be issued to the original payment method used for purchase.
Refund processing times vary by bank or provider, and may take several business days. A notification will be sent once a refund is issued on our end.

Payment Limits
Any minimum or maximum purchase limits associated with a payment method may appear during checkout. Please review these limits before finalizing an order.

Customer Responsibility
Customers are responsible for providing accurate billing information and ensuring sufficient funds when placing orders.
KUAICHILUGGAGE is not responsible for declined payments resulting from incorrect details, bank restrictions, or authorization errors.

Multiple or Repeat Orders
For recurring or multiple PayPal transactions, adjustments must be managed from within the customer’s PayPal account.
KUAICHILUGGAGE will process orders based on confirmations received from the payment provider.

Payment Confirmation & Records
Once payment is completed, a confirmation email will be sent automatically. This notification serves as a receipt and will include:

Order number
Items purchased
Total cost
Estimated delivery time

We recommend keeping this information for future reference and support needs.

Payment Support
For questions or concerns related to payment, please contact KUAICHILUGGAGE:

Email: service@kuaichiluggage.store
Phone: +1 (208) 688-5405
Address: Room 101, No. 4, Lane 5, West 2nd Street, Longgang Village, Zhucun Subdistrict, Zengcheng District, Guangzhou City
Support Hours: Monday–Friday, 8AM–5PM EST

If a payment-related issue cannot be resolved directly, we will cooperate with the payment provider to review the situation and determine an appropriate resolution.